Service Agreement

2. Types of Data Collected – What do we collect?

2.1 Data Collected
Depending on how you use TuSport, we may collect account information, email, cookies, device and usage data. If you use Points, football predictions or merchandise redemption, we may also collect Points balances and transaction records, prediction selections and results, redemption records, and the recipient name, telephone number, delivery address and tracking information required to deliver merchandise. We will explain when information is required. For example, merchandise cannot be delivered without a valid recipient name and delivery address.
2.2 User Accounts
In order to provide better services to our users, we have had user accounts for a long time. Now, in a situation where privacy is more important than ever, we clearly explain how personal data related to user accounts is collected and stored.
Personal data is information that can identify you, such as your name, email address or any data you provide when using a TuSport user account. Your personal information will never be sold or rented to anyone at any time for any reason. This information is used only to fulfill your requests for the Services, such as to provide access to in-app statistics and features, and to enforce our Terms of Use.
2.3 Registration
When registering for the Services, you agree to: (i) provide true, accurate, current, and complete information about yourself as prompted by the Service registration form (the "Registration Data"); and (ii) maintain and promptly update the Registration Data to keep it true, accurate, current, and complete. If any information you provide is untrue, inaccurate, not current, or incomplete, or TuSport reasonably suspects that you have done so, TuSport may suspend or terminate your account in its sole discretion.
You are solely responsible for all activities that occur under your account, whether conducted by you, a minor under your supervision, or any other person. This includes the use of the Services and any features within the Services. You may not share your account or password with anyone. You agree to immediately notify TuSport of any unauthorized use of your account or password or any other similar breach of security.
2.4 Sensitive Personal Data
TuSport collects identifiable personal data where needed to provide accounts, complete merchandise redemptions, protect the platform or comply with law. We generally do not request sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data, health data, or information about sex life or sexual orientation. We collect sensitive personal data only where necessary and lawful, with notice or consent as required by applicable law.

3. How and where the data is processed – how do we collect the data?

3.1 How it is processed
Our data controller processes the user’s data in an appropriate manner and takes appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the data.
The data processing itself is carried out using computers and/or information technology tools, following organizational procedures and models strictly related to the stated purposes. In addition to the data controller, in certain cases, certain responsible persons (those involved in the operation of the website, such as administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) may also have access to the data and, if necessary, be designated as data processors.
Importantly, an up-to-date list of these persons can be requested from the Data Controller at any time so that you always know who the responsible persons are.
3.2 Place of processing
The data is processed at the Data Controller's operating offices and at any other location where the parties involved in the processing are located. For more information, please contact the Data Controller.
3.3 Retention period
We retain personal data only for as long as reasonably necessary to provide the Services and meet legal, fraud-prevention and dispute-resolution requirements. Points and prediction records are retained for applicable account and settlement periods. Redemption, delivery and return records are retained as needed for fulfilment, product support, tax, customs and legal claims.
You may contact support@tusport.com to request deletion of eligible personal data. Certain records may be retained where required by law or reasonably necessary to prevent fraud or resolve disputes.

6. User Code of Conduct

6.1 When using TuSport services, you must comply with laws and regulations and must not engage in illegal activities, including but not limited to:
(1) Posting, transmitting, disseminating, storing content that endangers national security, undermines social stability, violates public order and morality, insults, defamation, obscenity, violence or violates any national laws and regulations.
(2) Publish, transmit, disseminate, or store content that infringes upon the legitimate rights and interests of others, such as intellectual property rights and trade secrets.
(3) Maliciously fabricate facts and conceal the truth to mislead or deceive others.
(4) Publish, transmit, and disseminate advertising information and spam.
(5) Engage in activities that damage the reputation and interests of TuSport or a third party.
(6) Use nicknames or signatures that are illegal, obscene, insulting, or offensive.
(7) Other acts prohibited by laws and regulations.
6.2 When using the application, you may not publish, upload, transmit, or distribute any offensive, obscene, abusive, defamatory, hateful, violent, or illegal content. You may not harass, threaten, or abuse other users. Any violation of these rules will result in the immediate termination of your account and may result in legal action.
6.3 If you violate the provisions of this article, the relevant state authorities or institutions may take legal action, impose fines, or other penalties on you, and may request TuSport to assist. If damage occurs, you are obliged to compensate according to law, and TuSport does not bear any responsibility.
6.4 If TuSport finds or receives reports from others that the information you posted violates this provision, TuSport reserves the right to make independent judgments and may use technical means to delete, block or disconnect. In addition, depending on the nature of the user's behavior, TuSport reserves the right to take measures including but not limited to suspending or terminating services, restricting, freezing or terminating the use of TuSport accounts, and pursuing legal liability.
6.5 If you violate this provision and cause any third party to suffer losses and damages, you will bear full responsibility; if TuSport suffers losses as a result, we reserve the right to seek compensation from you.

7. Content Responsibility

You acknowledge and agree that all information, data, text, software, music, sound, photos, graphics, videos, messages, scripts, tags and/or other materials ("Content") accessed through the Service, whether publicly posted or privately transmitted, are the sole responsibility of the source of the Content. This means that you, and not TuSport, are solely responsible for all content that you upload, post, email or otherwise make available through the Service ("Your Content"), and other users of the Service, and not TuSport, are solely responsible for all content that they upload, post, email or otherwise make available through the Service ("User Content").
You acknowledge and agree that TuSport has no obligation to pre-screen Content (including, without limitation, Your Content and User Content), but that TuSport reserves the right to pre-screen, filter, refuse or remove any Content in its sole discretion. Without limiting the generality of the foregoing, TuSport has the right to remove any Content that violates the Terms of Use or that it deems unacceptable.
To the extent you upload, post, email or otherwise make available any Content through the Service, you represent and warrant that: (i) you have all necessary rights and permissions necessary to grant the rights set forth in the Terms of Use with respect to Your Content; and (ii) Your Content does not infringe any copyright, trademark, right of privacy, right of publicity or any other right of any third party.

10. Additional information about data collection and processing

10.1 Legal actions
As mentioned above, your data may be used by the data controller for legal purposes, in court or at the stage of legal actions that may arise from improper use of our products or related services.
10.2 System logs and maintenance
For operational and maintenance purposes, we may sometimes collect files that record your interaction with our products (so-called system logs) or use other personal data for this purpose. (e.g. IP address). These data are not stored permanently and are not sold or rented to anyone.
10.3 Your rights
You have the greatest rights when it comes to accessing your personal data. By submitting a user access request, we will provide you with the following information free of charge:
The personal data related to you is being processed
Why this information is being processed
Who has access to this personal data related to you
How this personal data is used in automated decision-making
The process of using this information
User access requests should be completed within 30 business days and include a copy of the personal data so that we can confirm that it is you who is making the request and not an imposter.
10.4 More information
More detailed information about the collection or processing of personal data may be obtained at any time from the Data Controller, whose contact information can be found here. The Data Controller also reserves the right to change this Privacy Policy at any time by notifying you on this page. You are strongly advised to check this page frequently, referring to the last modification date listed at the bottom. If you object to any changes in the policy - which is your legal right - please ask us to delete the personal data so that you can stop using our products. Unless otherwise stated, the current Privacy Policy applies to all users' personal data held by the Data Controller. The Data Controller is responsible for this Privacy Policy.